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PRIVACY  POLICY

This Privacy Policy describes how BeautyBoxCo (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, shop with us, or interact with our services (collectively, the “Services”).

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By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website or Services.

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1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, business, or applicable laws. Updates will be posted on this page with a revised “Last Updated” date. Please review it regularly.

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2. Information We Collect

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a) Information You Provide Directly

When you interact with BeautyBoxCo, you may provide us with:

  • Contact details: name, phone number, email, billing/shipping address.

  • Order details: payment confirmation, order history, and delivery information.

  • Account details: username, password, preferences.

  • Customer support details: messages or feedback shared with our team.

  • Shopping activity: wishlist items, cart contents, reviews.

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b) Information Collected Automatically

We may automatically collect data about how you use our Services, including:

  • Device and browser information.

  • IP address, location (approximate).

  • Website usage patterns (pages viewed, clicks, session duration).

  • Cookies and similar tracking technologies.

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c) Information From Third Parties

We may receive information from:

  • Payment processors (for payment confirmation).

  • Delivery partners (for shipping and tracking).

  • Shopify (as our e-commerce platform).

  • Marketing and advertising partners.

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3. How We Use Your Information

We use your personal information to:

  • Process and deliver orders (including payments, shipping, and returns).

  • Provide customer support and respond to inquiries.

  • Personalize your experience by recommending products or showing tailored offers.

  • Send updates and promotions via email, SMS, or other channels (you may opt out anytime).

  • Improve our website and services through analytics and user behavior insights.

  • Ensure security and prevent fraud by monitoring suspicious activity.

  • Comply with legal obligations and enforce our Terms & Conditions.

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4. Cookies & Tracking Technologies

Like most online stores, we use cookies, pixels, and similar technologies to:

  • Remember your preferences.

  • Improve website performance.

  • Show you relevant ads on other platforms.

You can disable cookies in your browser settings, but some site features may not function properly.

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5. Sharing of Personal Information

We may share your personal information with trusted third parties only when necessary:

  • Service providers: shipping partners, payment processors, customer support tools.

  • Marketing partners: to show relevant ads and promotions.

  • Legal purposes: when required to comply with law, enforce agreements, or protect rights.

  • Corporate transactions: in case of merger, acquisition, or sale of business assets.

We do not sell your personal information.

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6. User-Generated Content

If you post product reviews, testimonials, or other content on our website or social media, it may be publicly visible. Please avoid sharing sensitive information in such content.

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7. Children’s Privacy

BeautyBoxCo does not knowingly collect personal data from children under the age of 18. If you believe your child has shared information with us, please contact us to have it removed.

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8. Security & Data Retention

  • We use industry-standard safeguards to protect your personal data.

  • However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  • We retain personal information only as long as necessary to provide services, comply with legal requirements, and resolve disputes.

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9. Your Rights & Choices

Depending on your location, you may have rights such as:

  • Access: request details of the information we hold about you.

  • Correction: update or correct inaccurate information.

  • Deletion: request deletion of your personal data.

  • Opt-out: unsubscribe from marketing communications anytime.

  • Data portability: request a copy of your data.

You can exercise these rights by contacting us using the details below.

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10. International Users

Your information may be processed and stored outside your country of residence, including on Shopify’s servers. Where applicable, we ensure appropriate safeguards for such transfers.

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11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

BeautyBoxCo
📧 Email: thebeautyboxco.in@gmail.com

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