SHIPPING & RETURNS
SHIPPING POLICY
At BeautyBoxCo, we believe beauty should reach you effortlessly. That’s why we’ve made our shipping process simple, transparent, and reliable.
Free Shipping
Enjoy free shipping on all orders — no minimum purchase required.
Cash on Delivery (COD) Orders
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All COD orders undergo a quick verification process to ensure accurate delivery.
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Orders with verified details will be shipped promptly.
Shipping Timelines
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Order Verification: Within 24 hours of placing your order.
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Processing Time: 1–2 business days to carefully pack and dispatch your products.
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Transit Time: 4–7 business days, depending on your location and courier partner.
Delivery Partners
We ship through trusted surface shipping partners to ensure your order reaches you securely. In most cases, your order should arrive within a week after verification.
Our Commitment
We aim to deliver your beauty essentials as quickly as possible, while keeping you updated at every stage of the journey.
RETURN & EXCHANGE POLICY
At BeautyBoxCo, we want you to love every beauty product you purchase from us. While we carefully curate and pack each order, we understand that sometimes things may not arrive as expected. If your order is defective, incorrect, or incomplete, we’ll make it right with a simple and transparent return and refund process.
Eligibility for Returns
You may request a return or replacement if:
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Defective Items: The product you received is damaged or not functioning properly.
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Incorrect Items: The item delivered is different from what you ordered.
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Incomplete Orders: Your order is missing essential parts or accessories.
How to Request a Return
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Contact Us: Reach out to our customer support team via WhatsApp at +91 9033969349 within 24 hours of receiving your order. Please share your order number and details of the issue.
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Guidance: Our support team will confirm eligibility and provide return instructions.
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Prepare Your Product: Pack the item securely in its original packaging, including all manuals, accessories, and invoice.
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Return Pickup: Hand over the package to our delivery partner. The product will be checked at the time of pickup.
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Processing: Once the product is received and verified at our facility, we will process your refund, exchange, or replacement within 7 business days.
Refunds
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Refunds will be credited to your original payment method.
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Depending on your payment provider, it may take up to 7 business days for the amount to reflect in your account.
Important Notes
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Returns that do not meet our eligibility criteria, or products not returned in original condition, may not qualify for a refund or replacement.
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Always include a copy of your order invoice inside the return package.
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Replacements are subject to stock availability. If unavailable, a full refund will be issued.
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Return shipping charges apply.
Our Promise
Your trust means everything to us. At BeautyBoxCo., we are committed to resolving any concerns quickly so you can continue to shop your favorite beauty essentials with confidence.
For any queries, reach out to our customer support team on WhatsApp at
+91 9033969349 — we’re here to help.